Exploring wait times in Canada’s healthcare system, to find a potential solution.
Long wait times in the Canadian Healthcare System
Wait Times in Healthcare
Timeline
September 2020
2 weeks duration
User Research
Tools
Pen & Paper
Sticky Notes
Google Suite
InVision
Sketch
Wait times in the Canadian healthcare system are often long for low acuity visits to specialist physicians and can place unnecessary strain on emergency services as an alternative.
Confirming my assumptions, I gathered user research in order to brainstorm a digital solution that would allow short, virtual appointments with specialists to help them save time.
Roles played
Discovery, user research, information architecture, rapid prototyping
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