Healthcare Waits

Exploring wait times in Canada’s healthcare system, to find a potential solution.

Long wait times in the Canadian Healthcare System

Wait Times in Healthcare


September 2020
2 weeks duration
User Research


Pen & Paper
Sticky Notes
Google Suite

Wait times in the Canadian healthcare system are often long for low acuity visits to specialist physicians and can place unnecessary strain on emergency services as an alternative.

Confirming my assumptions, I gathered user research in order to brainstorm a digital solution that would allow short, virtual appointments with specialists to help them save time.

Roles played

Discovery, user research, information architecture, rapid prototyping

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